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General Information

The use of our pages is possible in a limited form without providing personal data. As far as personal data (for example, name, address, date of birth, or email addresses) is collected on our pages or forms, this is always done on a voluntary basis.

We would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security gaps. A complete protection of the data from access by third parties is not possible. We have taken technical and organizational precautions to protect your data from accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

We only process the personal data that we voluntarily receive from you during your visit to our pages or through your other information.


Hosting

Hosting provider: Odoo S.A., Chaussée de Namur 40, 1300 Ramillies, Belgium


General Notes & Mandatory Information

Note on the Responsible Party


The responsible party in the sense of the General Data Protection Regulation (GDPR) is:

Isabell Menzl

lumisa.soul@gmail.com


Storage Duration

In the event that this privacy policy does not specify any particular retention periods, we will store your personal data, as necessary, for the duration of the entire business relationship in accordance with legal retention periods and documentation obligations, or as long as there is a legitimate interest in processing. Legally required retention periods may also arise from civil or commercial laws.


Legal bases for data processing

We process your data to fulfill contractual obligations (Art. 6 para. 1b GDPR), within the framework of your consent/registration (Art. 6 para. 1a GDPR), and, if applicable, to fulfill legal obligations (Art. 6 para. 1c GDPR). Furthermore, we may process your data to safeguard legitimate interests (Art. 6 para. 1f GDPR) for advertising or market and opinion research, as long as you have not objected to such use under Art. 21 GDPR. In the case of your explicit consent for the transfer of personal data to third countries, the data processing is also based on Art. 49 para. 1a GDPR.


Affected rights

Withdrawal of your consent to data processing / Right to object to data collection (Art. 21) / Right to lodge a complaint with the competent supervisory authority / Right to data portability, access, rectification & deletion / Right to restriction of processing


You are entitled, among other things, to (i) verify whether and which personal data we have stored about you and to obtain copies of this data, (ii) request the correction, completion, or deletion of your personal data that is incorrect or not processed in compliance with the law, (iii) request that we restrict the processing of your personal data, and (iv) under certain circumstances, object to the processing of your personal data or withdraw the consent previously given for processing, (v) request data portability, (vi) know the identity of third parties to whom your personal data is transmitted, and (vii) file a complaint with the competent authority, which is the data protection authority responsible for the location of your habitual residence, your workplace, or the place of the alleged violation.

For this and any further questions regarding personal data, you can contact us at the address provided above at any time.


SSL or TLS encryption on the website

We use SSL or TLS encryption for security reasons and to protect the transmission of confidential content.

You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser's address bar.


When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.


Objection to advertising emails

The use of published contact data for sending unsolicited advertising and informational materials is hereby opposed. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as through spam emails.


Data Protection Officer

Isabell Menzl


Cookies & Server

Cookies

Our sites partially use so-called cookies. Cookies are small files that allow specific device-related information to be stored on the user's access device (PC, smartphone, etc.). Cookies do not harm your computer and do not contain viruses. They serve to enhance the user-friendliness of websites and thus benefit users (e.g., storing login data). On the other hand, they are used to collect statistical data on website usage and to analyze it for the purpose of improving the service. Users can influence the use of cookies.

Most of the cookies we use are called "session cookies." They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can configure your browser to be informed about the setting of cookies and to allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of our sites.

If cookies from third parties or for analysis purposes are used, you will be informed about this in this privacy policy or separately, and your consent will be requested if necessary.


The following cookies along with their respective storage duration are present:https://connexxtion-mannheim.odoo.com/cookie-policy


Contact form, email, phone, fax, chatbot

If you send us inquiries via email or any other means, your information, including the contact details and attachments you provide, will be processed by us for the purpose of handling the inquiry and stored for 3 months in case of follow-up questions, after which it will be deleted, unless a contractual relationship arises from it or you request us to delete it beforehand or revoke your consent to storage. We also do not share this data without your consent.


Social Media

Facebook

Our pages have integrated plugins from the social network Facebook. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. You can recognize the Facebook plugins, for example, by the Facebook logo or the "Like" button on our pages. An overview of the Facebook plugins can be found here:http://developers.facebook.com/docs/plugins/.


When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. This allows Facebook to receive the information that you have visited our page with your IP address. If you click the Facebook 'Like' button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to associate your visit to our pages with your user account. We would like to point out that as the operators of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. You can find more information in Facebook's privacy policy athttp://de-de.facebook.com/policy.php.


The data collected by this service is transmitted to a third country (USA). Your explicit consent serves as the legal basis for this data transfer in accordance with Art. 49 para. 1 lit. a in conjunction with Art. 6 para. 1 lit. a GDPR. We have already informed you prior to your consent that the USA currently does not have a level of data protection that meets EU standards. For this reason, the European Court of Justice has declared the 'Privacy Shield' (adequacy decision according to Art. 45 GDPR) invalid.

You have the option to withdraw your consent to data processing at any time.


If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account beforehand.


Athttps://www.facebook.com/legal/controller_addendumyou will find the agreement we have concluded with Facebook, according to which we are responsible for providing the privacy information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website.

The data transfer to the USA is based on the EU standard contractual clauses.


Further information can be found at:https://www.facebook.com/legal/EU_data_transfer_addendumandhttps://de-de.facebook.com/help/566994660333381


Instagram

Our pages include the Instagram service. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.


If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram icon. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that as the operators of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram. You can find more information in Instagram's privacy policy:http://instagram.com/about/legal/privacy/ .


The data collected by this service is transmitted to a third country (USA). Your explicit consent serves as the legal basis for this data transfer in accordance with Art. 49 para. 1 lit. a in conjunction with Art. 6 para. 1 lit. a GDPR. We have already informed you prior to your consent that the USA currently does not have a level of data protection that meets EU standards. For this reason, the European Court of Justice has declared the 'Privacy Shield' (adequacy decision according to Art. 45 GDPR) invalid.

You have the option to withdraw your consent to data processing at any time.


Athttps://www.facebook.com/legal/controller_addendumyou will find the agreement we have concluded with Facebook, according to which we are responsible for providing the privacy information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website.

The data transfer to the USA is based on the EU standard contractual clauses.


Further information can be found at:https://www.facebook.com/legal/EU_data_transfer_addendumandhttps://de-de.facebook.com/help/566994660333381


Ads & Conversion

Google Analytics

These pages used the features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies." These are text files that are stored on your computer and allow for an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. More information on how Google Analytics handles user data can be found in Google's privacy policy:https://support.google.com/analytics/answer/6004245?hl=de

The data collected by this service is transmitted to a third country (USA). Your explicit consent serves as the legal basis for this data transfer in accordance with Art. 49 para. 1 lit. a in conjunction with Art. 6 para. 1 lit. a GDPR. We have already informed you prior to your consent that the USA currently does not have a level of data protection that meets EU standards. For this reason, the European Court of Justice has declared the 'Privacy Shield' (adequacy decision according to Art. 45 GDPR) invalid.

Browser plugin as an objection to data processing

You can prevent the storage of cookies by adjusting the settings of your browser software, thereby preventing the collection of your data; however, we would like to point out that in this case you may not be able to use all the features of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:https://tools.google.com/dlpage/gaoptout?hl=de

Order data processing

We have concluded a contract with Google for order data processing and fully implement the strict requirements of data protection authorities when using Google Analytics.

IP anonymization

We use the "activation of IP anonymization" feature on this website. As a result, your IP address is transmitted to Google in a shortened form within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide further services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. By using this website, users consent to the processing of data collected about them by Google in the manner and for the purposes described above.


The data transfer to the USA to Google is based on the standard contractual clauses of the EU Commission. Details can be found here:https://privacy.google.com/businesses/gdprcontrollerterms/andhttps://privacy.google.com/businesses/gdprcontrollerterms/sccs/.


Further information can be found in Google's privacy policy:https://policies.google.com/privacy?hl=de

Google Ads

These pages use Google Ads (formerly Google AdWords) as an online marketing measure to promote our products and services. As part of our advertising measures through Google Ads, we use conversion tracking from Google Inc. on our pages. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. With the help of this tracking tool, we can better tailor our advertising offerings to your interests and needs.

Our pages have integrated a conversion tracking tag or code snippet to better analyze user actions. When you click on a Google Ads ad, a "Conversion" cookie from a Google domain is stored on your computer (usually in the browser) or mobile device. Cookies are small text files that store information on your computer.

As soon as you complete an action on our website, Google recognizes the cookie and records your action as a so-called conversion. As long as you are browsing our website and the cookie has not yet expired, we and Google recognize that you found us through our Google Ads ad. The cookie is read and the conversion data is sent back to Google Ads. It is also possible that other cookies are used to measure conversions.

The data collected by this service is transmitted to a third country (USA). Your explicit consent serves as the legal basis for this data transfer in accordance with Art. 49 para. 1 lit. a in conjunction with Art. 6 para. 1 lit. a GDPR. We have already informed you prior to your consent that the USA currently does not have a level of data protection that meets EU standards. For this reason, the European Court of Justice has declared the 'Privacy Shield' (adequacy decision according to Art. 45 GDPR) invalid.

If you disable the Google conversion tracking cookie through your browser, you block conversion tracking. In this case, you will not be included in the statistics of the tracking tool. You can change the cookie settings in your browser at any time. More information can be found in Google's privacy policy:https://policies.google.com/privacy?hl=de.